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Windows 7 just hosed my new system


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#1 Murph

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Posted 28 November 2009 - 1845 PM

Just did an install on Windows 7 from XP and my system is hosed. System will not acknowledge my two one terabyte drives, nor my network adapter. Bad, really bad.
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#2 m1a1mg

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Posted 28 November 2009 - 1941 PM

Just did an install on Windows 7 from XP and my system is hosed. System will not acknowledge my two one terabyte drives, nor my network adapter. Bad, really bad.

Did you do the clean install?
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#3 AdmiralB

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Posted 28 November 2009 - 2002 PM

Microsoft’s official statement on the matter is: “Microsoft remains committed to making the transition to Windows 7 easier for all customers. With tools, guidance, and the work we’re doing with industry partners it is our belief that this will be an improved process . Furthermore, we expect most customers who upgrade from Windows XP to Windows 7 will be doing so through the purchase of a new computer, thereby making the upgrade virtually effortless. That said, Windows XP customers planning to upgrade to Windows 7 will need to perform a clean installation.”
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#4 Murph

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Posted 28 November 2009 - 2116 PM

Did a clean install, and it killed my 2 1 TB drives with ALL my photos on them, totally irreplaceable, totally, I want to throw up.
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#5 m1a1mg

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Posted 29 November 2009 - 1030 AM

I can't fathom how any OS install can erase hard drives. I could understand if some driver issue was causing you not to see them, but not erase them.
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#6 Corinthian

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Posted 29 November 2009 - 1121 AM

Have you tried connecting your drives at another machine? Maybe the data is still there.

Mental note to myself: Backup the portable drive before installing Win 7 in the future....

Edited by TomasCTT, 29 November 2009 - 1122 AM.

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#7 Murph

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Posted 29 November 2009 - 1148 AM

Am in full blown panic mode over this. Windows 7 did something really bad, and now I have lost five years of irreplaceable photographs. I have pulled the drives, and am going to try a data recovery specialist.
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#8 Sikkiyn

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Posted 29 November 2009 - 1152 AM

We are all guilty at some point of not backing up, that is why I built a new system for Windows 7, and am slowly porting over what I want from the XP SP3 system as needed...the beauty of external hard drives.
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#9 m1a1mg

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Posted 29 November 2009 - 1646 PM

Murph, if you were not installing to one of those drives, how could it erase the drives? It just doesn't seem logical to me.

Is there no way you can slave the drives to another machine? An external enclosure or something?
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#10 Murph

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Posted 29 November 2009 - 1833 PM

Adam, the Data guy said that Windows 7 probably zorched the /mbr or the fat tables to the drives. I was not installing to those drives at all. I have been yelled at by Lupe and her sister for losing those photos.

Murph, if you were not installing to one of those drives, how could it erase the drives? It just doesn't seem logical to me.

Is there no way you can slave the drives to another machine? An external enclosure or something?


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#11 m1a1mg

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Posted 29 November 2009 - 1932 PM

Truly sorry Murph. Data recovery costs a lot.

I've used this in the past very successfully: http://download.cnet....html?tag=mncol
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#12 m1a1mg

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Posted 29 November 2009 - 1937 PM

Murph, have you tried disk management? I just remembered you didn't ever run Vista.

The first place to start is whether or not you can see the drives in the BIOS. If so, it may simply be a disk management error.

Try this tutorial from WIN 7 forums: http://www.sevenforu...dows-7-fix.html
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#13 Ivanhoe

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Posted 29 November 2009 - 2004 PM

I'm also doubtful that your drives are hosed. Before going to any specialist, absolutely the first thing to do is give one of the drives to a friend who is fairly computer literate and have him/her try to read the drive on their home system. I wouldn't even think about going to the local BuyMore or calling the Nerd Herd types.

But also as m1a1mg points out, Computer Management is your friend. Its very possible that your drives are fine, its just that W7 chose not to assign letters. If you can see the partitions in the Computer Management console, and see that they are NTFS, healthy, X percent full, etc, then your data and drives are OK. If you can't see anything, fire up Device Manager and see whether W7 sees them under "disk drives".

Also, I have not used this software but have read recommendations;

http://www.diskinter...ition-recovery/

If your boot sector really did get wiped, what you need accomplished is recovery of your partition table (your partition table resides in the boot sector of your hard disk, i.e. the first 512 bytes on the disk). It sounds like neither TB drive has an OS on it, so you don't need to rewrite the bootloader back into the boot sector, just the partition table.
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#14 Murph

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Posted 29 November 2009 - 2329 PM

My tech guy, and two other computer literate buddies (one who built my systems for years) are also at a loss. Tried various things, and no joy, Windows 7 refused to see the drives claiming they are "invalid". A guy in Fort Worth has offered to do the professional level recovery for a couple of hundred. There are over 11,000 photos on these drives, many of which cannot ever be replaced.
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#15 m1a1mg

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Posted 30 November 2009 - 0817 AM

Murph, were the drives in the system when you did the new install? If so, there were known problems going from XP to Vista and drive recognition. If you check the Win 7 forums and post your problem, I'd think someone there would be able to help you. They have MS employees that post to those boards. http://www.sevenforums.com/
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#16 Murph

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Posted 30 November 2009 - 2317 PM

Yeah they were. Thanks for the link, I'll check it out. Lupe has been crying over the loss of her photos of her mom, so its critical I get those photos back.

Murph, were the drives in the system when you did the new install? If so, there were known problems going from XP to Vista and drive recognition. If you check the Win 7 forums and post your problem, I'd think someone there would be able to help you. They have MS employees that post to those boards. http://www.sevenforums.com/


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#17 Doug Kibbey

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Posted 30 November 2009 - 2323 PM

I cannot stress enough the value of an external HD system for backups. Won't save your OS or most programs, but for sure those if-I-lose-them-I-die files. Also makes transfer between systems a breeze (unlike the old tape systems of yore). Also, they're cheap these days...<$100 for 250-500 GB systems. Good investment.

Doing the backups are still your responsibility, but it's a "fire and forget" function. Start 'em up and go to bed.
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#18 Ken Estes

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Posted 30 November 2009 - 2343 PM

....

Doing the backups are still your responsibility, but it's a "fire and forget" function. Start 'em up and go to bed.

Uh, check that, for if your system reads a file as having too many characters when it tries to download from a C:\my docs\xxx\xxx\xxx\file name.xxx it will stop and quit transfer, and you will have to check everything to see what folder transferred completely and which one failed to do so.
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#19 Richard Lindquist

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Posted 01 December 2009 - 0856 AM

For the "irreplaceables", periodic backup to hard copy DVD disks is also wise. Everytime you acquire a new bunch of photos, make a photo DVD for yourself and stick it in the files. Periodically make a data DVD for your Word and Excell files. This is in addition to the standalone autobackup hard drive.
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#20 Murph

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Posted 02 December 2009 - 0715 AM

Odd, I am getting one BSOD a day on Windows 7 for some reason. Very odd.
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